How To Order

Order Procedures

You can place the order by varied mediums like:

  • Telephone
  • Email

If you're placing an order on company’s behalf, you must be approved to form the acquisition call.

  • Ordering by telephone

    Call us on USA/Canada Toll Free + 1-329-604-3629 and speak with our customer service representative to place an order.

  • Ordering by Email

    Post all of your requirements and queries on and bear in mind to incorporate all of your details together with request and delivery address alongside the preferred mode of payment. Our executives can get in touch with you in less than twenty four hours.

What payment methods are available?

We offer a number of payment methods:

  • Wire Transfer: After your order has been placed — either online, via fax or via post — an official invoice will be emailed to you if paying via wire transfer or company cheque.
  • PayPal: You can select PayPal as your payment method during the checkout process.

Which delivery format should I select?

Different products on our site are available in different formats. The list of formats a product is available in can be seen on the right hand side of each product page. You can hover your mouse pointer over the question mark (?) symbol beside each format to view more details on that format. You can also view more details on format/license types by clicking the "Formats & Delivery" tab on each product page. Some typical format/license options offered are:

  • Electronic: This product will typically be emailed to you as an attachment, or downloaded from a link sent in an email after receipt of your order and payment. Electronic copy products are typically in PDF format but may also be in Excel, Word, PowerPoint or Access formats. The format that a product is available in is typically specified on that product’s product page. There are various licences available in electronic format.
  • Single User Licence: Allows one person, typically the buyer, to have access to the ordered product. The ordered product cannot be distributed to anyone else.
  • Site Licence: Typically allows the ordered product to be shared among employees of your organisation at one location only.
  • Enterprisewide Licence: Allows the product to be shared among all employees of your organisation regardless of their geographical location.
  • Online Access: The details of your online access will be emailed to you after receipt of your order and payment.
  • Hard Copy: This product will be shipped to you in either hard or soft cover format after receipt of your order and payment.